Behavior Challenges
Deaf Plus Adult Community accepts adult consumers who have behavior challenges.  DPAC staff are trained to handle  behavior challenges in a positive, supportive environment. Each staff is certified in Crisis Prevention Intervention (CPI) or a similar program.

DPAC staff are trained to use the following continuum of protocols to assist consumers in developing adaptive responses:


  • Reinforcement and building upon existing positive social skills displayed by consumers

  • Use of the consumer’s personal preferences for activities and materials that will teach skills and reinforce positive behaviors and personal strengths

  • Helping consumers promote healthy relationships in their “Circle of Supports” as a foundation for development and growth -Identifying and shaping antecedent conditions in the environment and in social interactions

  • Teaching consumers to meet challenging situations with positive social responses

  • Teaching techniques of redirection and engagement

  • Teaching strategies to calm and de-escalate agitation.

  • Helping consumers establish an environment that protects their health and safety and that of others.


Behavior Consultation

The DPAC Behavior Consultant is responsible for the successful development, implementation and monitoring of the consumer’s non aversive behavioral program including positive programming, staff training and technical assistance.


Each participant with documented behavior issues will have an emergency behavior plan in their ISP.  The Emergency behavioral plan includes:

  • Challenging behaviors identified at referral and documented during participation in the program.

  • A functional assessment of the behavior including baseline data (frequency, duration, severity, etc.), antecedents or environmental precursors, consequences reinforcing or maintaining the behavior

  • A preventative strategy

  • A reactive strategy

  • A communication strategy

  • When and where hands on management can be used (As per Crisis Prevention Intervention)

  • Person(s) Responsible for implementing the strategies

  • Documentation required

A behavioral emergency plan is developed for each Consumer within 30 days of admission by the Behavior Consultant in consultation with the Project Director and Lead Teachers.


Mental Health Supports
DPAC works collaboratively with residential staff and/or family members to monitor consumer’s mental health status. DPAC staff are able to assist them in identifying generic community based mental health services. A structured social skills group will be held regularly to encourage consumers to practice decision making, problem solving and communication skills to increase their ability to be successful.  Specific group topics include: conflict resolution; stress reduction; sustaining interpersonal relationships; and appropriate assertiveness skills. The group helps participants develop practices and habits to decrease stress which can exacerbate mental health challenges and trigger relapses.

Facility Rules
In order to have a program where everyone is treated fairly and with respect, all staff and consumers will abide by the following agreements:

  • Respect one another by

  • Being nice

  • Being gentle with others (no aggression)

  • Respecting others privacy (ask for permission)

  • Assuming positive intent when you don’t like something, everyone is working together towards a positive common goal-give everyone the benefit of doubt

  • Asking for help when you need it

  • Respecting different ways of communicating

  • Being patient

  • Giving help when asked